Privacy Policy

Payment doesn't own your data. All of your account information, transactions, and customer details are stored by Stripe — not us. We only store what's needed to connect you to your Stripe account and provide support.

We collect and store the following information:

• Email address — for account identification and support
• Stripe Account ID — to connect you to your Stripe account
• Crash and error data — via Sentry, to fix bugs and improve the app
• Usage analytics — via Mixpanel and Google Analytics, to understand how the app is used

The following data is never stored on our servers:

• Credit card numbers
• Customer payment information
• Bank account numbers
• Transaction histories
• Customer personal information

All payment data lives exclusively on Stripe's PCI-compliant servers. We never see or have access to sensitive payment information.

We use the information we collect to:

• Connect you to your Stripe account
• Provide customer support
• Fix bugs and crashes
• Improve the app experience
• Send important service updates (not marketing)

Your data is stored in an encrypted database via Amazon Web Services (AWS). We use industry-standard security practices to protect your information.

We use the following sub-processors to operate our service:

• Stripe — payment processing
• Amazon AWS — data storage and hosting
• Sentry — error tracking
• Mixpanel — analytics
• Google Analytics — analytics
• Zendesk — customer support
• CampaignMonitor — email communications

You have the right to:

• Access your data — request a copy of the personal information we hold
• Delete your data — request deletion of your personal information
• Data portability — receive your data in a portable format

Deletion requests are processed within 30 days. When you request deletion, we obfuscate your name, email, and device identifiers from our systems.

You must be at least 16 years old to use Payment for Stripe.

Stripe charges their standard processing fees (typically 2.9% + 30¢ per transaction in the U.S.). Payment charges an additional 1.2% fee on transactions processed through the app.

For privacy-related questions or to exercise your data rights, contact us at support@pocketvendor.com